We are following all of the guidelines given by the CDC, American Dental Association (ADA), Georgia Dental Association (GDA), and Georgia Board of Dentistry (GBOD). Please know our office's number one priority is the safety and health of our patients and our dental team. Dr. Riccardi and Dr. Alex plan to resume elective treatments on May 4, 2020. The hygienists plan to resume regular hygiene prophylaxis and periodic exam appointments on May 13, 2020. If you have had an appointment canceled, please know that we are working diligently to get you rescheduled in a timely manner. Please keep in mind, the number of patients we have had to cancel is great, and it is going to take us some time. We ask you to continue to be patient with us as we navigate through these extraordinary times. If you are experiencing dental pain please call our office to set up an appointment.
We have all of the recommended personal protective equipment, which we will be wearing when treating all patients. This includes N95 masks, surgical level 3 masks, disposable gowns, face shields, and goggles. Please see the attached links for more information.
If you have an appointment with us, we will screen you over the phone with several questions to ensure that it is safe for you to come to your appointment. When you arrive, we ask that you call the office (229)-924-2224 or knock on our door. One of the receptionists will meet you outside to take your temperature and screen you again. We have a COVID-19 questionnaire form you will be asked to complete once inside. We will then take you directly to the treatment room, where you will be asked to swish with a 1.5% Hydrogen Peroxide rinse and to wash your hands. We also have hand sanitizer located throughout our office, including the reception area. We will not allow anyone to sit in the waiting room. If the patient requires a guardian or helper, we will ask you to either wait in your car or you will be taken to the treatment room with the patient. If the guardian/helper plans to be in the treatment room with the patient, he/she will also be screened, temperature taken and asked to complete the COVID-19 questionnaire form. Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment. We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
We hope that you are all staying safe and well. Please know that we are continually working to stay up to date on all of the information regarding COVID-19 so that we can continue to serve you the best dental care in a safe environment. We miss all of our patients, and we cannot wait until we can see you all again soon.